The Louisville Beauty Academy Professional Eyelash Extension Training Manual – Clinical Safety, Technical Precision, and Practical Application – Chapter 3 – Isolation, Bond Integrity, and Structural Precision in Lash Application

ISOLATION PRINCIPLES & BOND PLACEMENT THEORY

Isolation is the foundation of professional lash application.

If isolation is incorrect, everything else fails.

Retention fails.
Lash health suffers.
Design becomes uneven.

Isolation determines whether application is safe or damaging.


SECTION 1: WHAT IS ISOLATION?

Isolation is the process of separating one natural lash from all surrounding lashes before attaching an extension.

Professional standard:

One extension bonded to one natural lash only.

No exceptions.

Bonding multiple natural lashes together is improper technique.


SECTION 2: WHY ISOLATION MATTERS

Natural lashes grow and shed at different times.

If two natural lashes are bonded together:

  • One may be in anagen phase (growing)
  • One may be in telogen phase (shedding)

When one grows or sheds, tension is created.

This tension may cause:

  • Pulling sensation
  • Pain
  • Premature lash loss
  • Follicle damage

Improper isolation causes long-term thinning.


SECTION 3: NATURAL LASH GROWTH DIRECTION

Natural lashes do not grow straight upward.

They may:

  • Angle outward
  • Angle inward
  • Curve differently across the lash line

Extensions must follow the natural direction.

Forcing a lash to change direction creates stress at the bond.

Alignment preserves both comfort and retention.


SECTION 4: BOND PLACEMENT

Correct bond placement is:

  • Slightly above the lash line
  • Attached to the natural lash shaft
  • Not touching the skin
  • Not glued directly at the follicle

Extensions should be placed approximately 0.5–1 mm away from the eyelid.

If placed too close:

  • Irritation occurs
  • Skin bonding may happen
  • Client discomfort increases

If placed too far:

  • Retention weakens
  • Visible gap appears
  • Poor aesthetic outcome

Proper spacing is essential.


SECTION 5: ADHESIVE CONTROL AT BASE

Adhesive should form a small, controlled bond at the base of the extension.

Too little adhesive:

  • Weak bond
  • Premature shedding

Too much adhesive:

  • Stickies (multiple lashes bonded)
  • Heavy base
  • Irritation
  • Slower curing

The goal is a secure yet minimal bond.

Precision matters more than quantity.


SECTION 6: STICKIES (COMMON BEGINNER ERROR)

A “sticky” occurs when:

Two or more natural lashes are accidentally bonded together.

Stickies can cause:

  • Lash pulling
  • Pain
  • Premature fallout
  • Follicle stress

Every lash must be checked before moving forward.

Isolation is continuous, not one-time.


SECTION 7: DISTANCE FROM LASH LINE

Placement distance affects comfort and retention.

Too close to eyelid:

  • Causes itching
  • Feels poking
  • May bond to skin

Too far from eyelid:

  • Creates visible gap
  • Shortens retention
  • Weakens bond strength

Balanced spacing protects both comfort and aesthetics.


SECTION 8: STRUCTURAL BALANCE

Extensions should align parallel to the natural lash.

If angled incorrectly:

  • The extension twists
  • Weight distribution becomes uneven
  • Retention decreases

Correct alignment ensures:

  • Even weight
  • Natural movement
  • Seamless blend

Structure affects longevity.


SECTION 9: RETENTION & ISOLATION CONNECTION

Retention problems are often caused by:

  • Poor isolation
  • Poor bond placement
  • Incorrect alignment

Glue is often blamed, but isolation is frequently the true issue.

Strong isolation = strong retention.


CORE ISOLATION PRINCIPLES

  • One extension to one natural lash.
  • Never bond multiple lashes together.
  • Follow natural growth direction.
  • Maintain 0.5–1 mm distance from eyelid.
  • Use minimal but sufficient adhesive.
  • Check for stickies continuously.
  • Ensure proper alignment and parallel placement.

Isolation protects lash health and ensures long-term retention.

Precision is the foundation of professional artistry.


ISOLATION PRINCIPLES & BOND PLACEMENT THEORY

Isolation is the foundation of professional lash application.

If isolation is incorrect, everything else fails.

Retention fails.
Lash health suffers.
Design becomes uneven.

Isolation determines whether application is safe or damaging.


SECTION 1: WHAT IS ISOLATION?

Isolation is the process of separating one natural lash from all surrounding lashes before attaching an extension.

Professional standard:

One extension bonded to one natural lash only.

No exceptions.

Bonding multiple natural lashes together is improper technique.


SECTION 2: WHY ISOLATION MATTERS

Natural lashes grow and shed at different times.

If two natural lashes are bonded together:

  • One may be in anagen phase (growing)
  • One may be in telogen phase (shedding)

When one grows or sheds, tension is created.

This tension may cause:

  • Pulling sensation
  • Pain
  • Premature lash loss
  • Follicle damage

Improper isolation causes long-term thinning.


SECTION 3: NATURAL LASH GROWTH DIRECTION

Natural lashes do not grow straight upward.

They may:

  • Angle outward
  • Angle inward
  • Curve differently across the lash line

Extensions must follow the natural direction.

Forcing a lash to change direction creates stress at the bond.

Alignment preserves both comfort and retention.


SECTION 4: BOND PLACEMENT

Correct bond placement is:

  • Slightly above the lash line
  • Attached to the natural lash shaft
  • Not touching the skin
  • Not glued directly at the follicle

Extensions should be placed approximately 0.5–1 mm away from the eyelid.

If placed too close:

  • Irritation occurs
  • Skin bonding may happen
  • Client discomfort increases

If placed too far:

  • Retention weakens
  • Visible gap appears
  • Poor aesthetic outcome

Proper spacing is essential.


SECTION 5: ADHESIVE CONTROL AT BASE

Adhesive should form a small, controlled bond at the base of the extension.

Too little adhesive:

  • Weak bond
  • Premature shedding

Too much adhesive:

  • Stickies (multiple lashes bonded)
  • Heavy base
  • Irritation
  • Slower curing

The goal is a secure yet minimal bond.

Precision matters more than quantity.


SECTION 6: STICKIES (COMMON BEGINNER ERROR)

A “sticky” occurs when:

Two or more natural lashes are accidentally bonded together.

Stickies can cause:

  • Lash pulling
  • Pain
  • Premature fallout
  • Follicle stress

Every lash must be checked before moving forward.

Isolation is continuous, not one-time.


SECTION 7: DISTANCE FROM LASH LINE

Placement distance affects comfort and retention.

Too close to eyelid:

  • Causes itching
  • Feels poking
  • May bond to skin

Too far from eyelid:

  • Creates visible gap
  • Shortens retention
  • Weakens bond strength

Balanced spacing protects both comfort and aesthetics.


SECTION 8: STRUCTURAL BALANCE

Extensions should align parallel to the natural lash.

If angled incorrectly:

  • The extension twists
  • Weight distribution becomes uneven
  • Retention decreases

Correct alignment ensures:

  • Even weight
  • Natural movement
  • Seamless blend

Structure affects longevity.


SECTION 9: RETENTION & ISOLATION CONNECTION

Retention problems are often caused by:

  • Poor isolation
  • Poor bond placement
  • Incorrect alignment

Glue is often blamed, but isolation is frequently the true issue.

Strong isolation = strong retention.


CORE ISOLATION PRINCIPLES

  • One extension to one natural lash.
  • Never bond multiple lashes together.
  • Follow natural growth direction.
  • Maintain 0.5–1 mm distance from eyelid.
  • Use minimal but sufficient adhesive.
  • Check for stickies continuously.
  • Ensure proper alignment and parallel placement.

Isolation protects lash health and ensures long-term retention.

Precision is the foundation of professional artistry.

The Louisville Beauty Academy Professional Eyelash Extension Training Manual – Clinical Safety, Technical Precision, and Practical Application – Chapter 2 – Client Assessment, Contraindications, and Anatomical Lash Design Principles

CLIENT CONSULTATION & CONTRAINDICATIONS

Professional lash application begins before the tweezers are ever picked up.

Consultation determines:

  • Safety
  • Suitability
  • Realistic expectations
  • Legal protection
  • Long-term client retention

Improper consultation leads to complications, dissatisfaction, and liability.


SECTION 1: PURPOSE OF CONSULTATION

A professional consultation serves five purposes:

  1. Evaluate eye and lash health
  2. Identify contraindications
  3. Understand client goals
  4. Set realistic expectations
  5. Document informed consent

Consultation is both medical-adjacent screening and aesthetic planning.


SECTION 2: CLIENT INTAKE DOCUMENTATION

A complete intake form must include:

  • Full name and contact information
  • Medical history
  • Current medications
  • Known allergies
  • History of eye infections
  • Prior reactions to lash adhesives
  • Recent cosmetic procedures
  • Consent signature

Proper documentation protects both client and technician.

Failure to document increases liability risk.


SECTION 3: ABSOLUTE CONTRAINDICATIONS

Services must not be performed if the client presents with:

  • Active conjunctivitis
  • Blepharitis
  • Styes
  • Open wounds near eyes
  • Recent eye surgery
  • Severe adhesive allergy

Performing services under these conditions may worsen infection and create legal exposure.

Postpone service until cleared.


SECTION 4: RELATIVE CONTRAINDICATIONS

Some conditions require caution rather than automatic refusal:

  • Sensitive eyes
  • Excessive tearing
  • Pregnancy (due to fume sensitivity)
  • Contact lens wearers
  • Mild seasonal allergies

In these cases:

Adjust environment, ventilation, and product selection accordingly.


SECTION 5: EYE & LASH ASSESSMENT

A thorough lash analysis evaluates:

  • Natural lash length
  • Thickness
  • Density
  • Growth direction
  • Gaps or asymmetry
  • Lash strength

Assess:

  • Eye shape
  • Lid structure
  • Natural curl
  • Skin sensitivity

This determines safe length, diameter, and curl selection.


SECTION 6: LASH GROWTH CYCLE REVIEW

Clients must understand natural shedding.

Lashes grow in three phases:

  1. Anagen – Active growth
  2. Catagen – Transitional
  3. Telogen – Resting/shedding

Natural lashes shed daily.

Extensions attached to shedding lashes will fall out.

This is normal.

Proper client education prevents unrealistic retention expectations.


SECTION 7: SETTING EXPECTATIONS

Clients often bring inspiration photos.

Professional responsibility includes explaining:

  • What is safe for their natural lashes
  • What their lash density allows
  • What length is structurally appropriate
  • What is unrealistic

Overpromising leads to dissatisfaction.

Professional consultation balances desire with biological reality.


SECTION 8: ALLERGY & PATCH TESTING

If client has:

  • History of adhesive reactions
  • Sensitive skin
  • Chronic eye irritation

A patch test may be considered.

A small number of extensions are applied 24–48 hours prior to full service to monitor reaction.

Even patch tests do not eliminate all risk.

Clear communication is essential.


SECTION 9: INFORMED CONSENT

Informed consent must communicate:

  • Potential irritation
  • Possible allergic reaction
  • Natural shedding
  • Required maintenance
  • Aftercare responsibility

Client signature confirms understanding of:

Risks
Responsibilities
Maintenance

Documentation protects both parties.


SECTION 10: REFUSING SERVICE

Refusing service when necessary is professional.

Reasons to refuse include:

  • Active infection
  • Unrealistic demands that risk damage
  • Unsafe lash condition
  • Noncompliance with aftercare

Refusal protects:

Client health
Professional integrity
Legal standing


CORE CONSULTATION PRINCIPLES

  • Consultation is mandatory, not optional.
  • Safety overrides aesthetics.
  • Documentation protects careers.
  • Lash analysis determines safe design.
  • Education prevents unrealistic expectations.
  • Refusal when necessary is professional.

Professional lash artistry begins with evaluation, not application.


LASH MAPPING & EYE SHAPE THEORY

Lash mapping is the structured plan for how different lengths and curls are placed across the lash line.

It is not random.
It is not copying a photo.
It is design based on anatomy.

Professional lash mapping enhances eye shape without compromising lash health.


SECTION 1: PURPOSE OF LASH MAPPING

Lash mapping serves three core purposes:

  1. Create visual balance
  2. Enhance natural eye shape
  3. Distribute weight safely

Mapping prevents:

  • Overloading certain areas
  • Unbalanced design
  • Heavy outer corners
  • Artificial “block” appearance

A structured map ensures harmony and retention.


SECTION 2: UNDERSTANDING EYE SHAPES

Every design must begin with identifying eye shape.

Common eye shapes include:

Almond
Round
Downturned
Upturned
Close-set
Wide-set
Hooded

Each shape requires a different mapping approach.


Almond Eyes

Balanced and symmetrical.

Most mapping styles work well.

Avoid over-dramatizing unless requested.


Round Eyes

Goal: elongate slightly.

Use gradual length increase toward outer third.

Avoid placing longest lash in exact center.


Downturned Eyes

Goal: lift the outer corner.

Use slightly stronger curl toward outer third.

Avoid heavy weight at extreme outer corner.


Close-Set Eyes

Goal: visually widen.

Keep inner corners shorter.

Gradually increase length outward.


Wide-Set Eyes

Goal: bring focus slightly inward.

Avoid extreme outer length concentration.

Maintain balanced center.


SECTION 3: BASIC SAFE BEGINNER MAP

A foundational mapping pattern for beginners:

Short → Medium → Long → Medium

This creates:

  • Soft elongation
  • Balanced distribution
  • Safe weight progression

Avoid:

  • Longest lashes in inner corner
  • Same length across entire eye
  • Sudden drastic length jumps

Gradual transitions maintain harmony.


SECTION 4: LENGTH TRANSITION PRINCIPLES

Length changes must be gradual.

For example:

8mm → 9mm → 10mm → 11mm → 10mm

Not:

8mm → 12mm → 15mm

Sudden jumps create:

  • Visible block sections
  • Uneven appearance
  • Structural stress points

Blending lengths improves both aesthetics and retention.


SECTION 5: CURL PLACEMENT STRATEGY

Curl affects lift and visibility.

General principles:

  • Use stronger curl to lift drooping lashes
  • Avoid overusing extreme curl on straight natural lashes
  • Match curl base to natural lash direction

Excessively dramatic curl on straight lashes may reduce bond surface area and affect retention.

Curl enhances expression; it should not fight natural direction.


SECTION 6: INNER CORNER SAFETY

Inner corners require:

  • Shorter lengths
  • Thinner diameters
  • Softer curl

Inner lashes are:

  • Finer
  • More delicate
  • Closer to tear duct

Heavy or long lashes in inner corner may cause:

  • Irritation
  • Premature shedding
  • Discomfort

Safety is highest priority in this area.


SECTION 7: OUTER CORNER BALANCE

The outer corner is structurally weaker.

Avoid:

  • Excessively long lashes
  • Overloading with thick diameter
  • Heavy volume clusters

Overloading outer corners may cause:

  • Drooping appearance
  • Premature fallout
  • Follicle stress

Balance lift with structural awareness.


SECTION 8: SYMMETRY

Mapping must be symmetrical.

Step back and evaluate:

  • Both eyes
  • Length distribution
  • Curl alignment
  • Density balance

Asymmetry reduces professional appearance.


SECTION 9: AESTHETIC RESPONSIBILITY

Trends may request:

  • Extreme length
  • Heavy density
  • Dramatic outer spikes

Professional responsibility includes:

  • Advising on safe alternatives
  • Protecting lash health
  • Maintaining biological integrity

A beautiful result that damages lashes is not professional.


CORE LASH MAPPING PRINCIPLES

  • Mapping is planned, not random.
  • Eye shape determines design.
  • Gradual length transitions are essential.
  • Inner corners require lighter application.
  • Outer corners must not be overloaded.
  • Curl should complement natural direction.
  • Symmetry is non-negotiable.
  • Safety overrides trend aesthetics.

Lash mapping is structured design guided by anatomy.

The Louisville Beauty Academy Professional Eyelash Extension Training Manual – Clinical Safety, Technical Precision, and Practical Application – Chapter 1 – Foundations of Lash Materials, Structural Safety, and Infection Control

LASH MATERIALS & PRODUCT KNOWLEDGE


SECTION 1: LASH MATERIALS

What Are Lash Extensions Made Of?

Modern professional lash extensions are primarily manufactured from synthetic PBT (Polybutylene Terephthalate).

PBT is an engineered polyester fiber that is:

  • Lightweight
  • Consistent in diameter
  • Heat-resistant
  • Flexible
  • Capable of maintaining curl integrity

Synthetic PBT fibers are preferred over animal-derived materials because they:

  • Maintain uniform thickness and shape
  • Retain curl more effectively
  • Offer improved hygiene consistency
  • Reduce allergy concerns
  • Perform more predictably under varying humidity conditions
  • Eliminate ethical concerns related to animal sourcing

Contemporary lash artistry relies on precision-manufactured synthetic materials rather than natural fibers.


Understanding Diameter (Thickness)

Diameter refers to the thickness of each individual extension fiber.

Common diameters include:

  • 0.03 mm
  • 0.05 mm
  • 0.07 mm
  • 0.10 mm
  • 0.12 mm
  • 0.15 mm
  • 0.18 mm
  • 0.20 mm

Smaller diameters are lighter and more flexible.
Larger diameters are heavier and more rigid.

The diameter directly affects the weight placed on the natural lash. Excessive weight can overload the follicle and compromise lash health.

Overloading the natural lash may lead to:

  • Premature shedding
  • Follicular stress
  • Thinning over time
  • Traction alopecia (long-term follicle damage)

Proper diameter selection is essential to preserve the integrity of the natural lash.


Understanding Length (6mm – 17mm)

Lash length is measured in millimeters.

Typical length ranges include:

  • 6mm – very short
  • 7–9mm – subtle enhancement
  • 10–12mm – noticeable yet generally safe enhancement
  • 13–15mm – dramatic
  • 16–17mm – advanced or highly dramatic styling

Length significantly influences mechanical stress on the natural lash. As length increases, leverage increases. Increased leverage creates greater tension at the follicle base.

Longer extensions generate:

  • Increased weight
  • Greater torque
  • Higher risk of bending or breakage
  • Elevated risk of premature shedding

Length selection must prioritize follicular safety over dramatic appearance.


Understanding Curl Types

Common curl types include:

  • J Curl – subtle, natural lift
  • B Curl – soft, natural enhancement
  • C Curl – pronounced lift; widely used
  • D Curl – dramatic lift
  • L Curl – straight base with strong upward lift; useful for downward-growing lashes

Curl affects visual impact but does not significantly alter weight.

Curl selection must account for:

  • Natural lash direction
  • Eye shape
  • Desired aesthetic outcome

Applying an excessively dramatic curl that does not align with the natural lash direction may reduce retention and create stress at the bond point.

Curl enhances shape; it should not distort it.


SECTION 2: LENGTH SELECTION PRINCIPLES

A foundational safety principle in lash extension application is:

An extension should not exceed more than 2mm beyond the natural lash length.

Exceeding this guideline increases leverage at the follicle base.

For example:

If a natural lash measures 8mm, applying a 14mm extension dramatically increases tension at the root.

Over time, excessive length may cause:

  • Structural bending
  • Weakening
  • Premature shedding
  • Follicular trauma

Appropriate length selection protects:

  • Natural lash integrity
  • Client retention
  • Professional credibility

Maintaining the 2mm guideline ensures sustainable lash health.


SECTION 3: THICKNESS SELECTION

Thickness must correspond directly to the strength and density of the natural lash.

Fine or weak natural lashes require lighter diameters such as:

  • 0.05 mm
  • 0.07 mm
  • 0.10 mm

Using heavier diameters such as 0.15 mm or 0.20 mm on fragile natural lashes increases the risk of overload.

Excessive weight may result in:

  • Traction stress
  • Follicle inflammation
  • Progressive thinning
  • Patchy regrowth
  • Permanent loss if repeatedly abused

This condition is referred to as traction alopecia.

Traction alopecia is not caused by adhesive.
It is caused by repeated mechanical overload.


Weight Awareness

Length and diameter together determine total extension weight.

Long + thick = high mechanical stress
Short + thin = lower mechanical stress

For example:

A 14mm 0.20mm extension exerts significantly more stress than a 10mm 0.07mm extension.

Professional lash application prioritizes preservation of living hair follicles over temporary dramatic effect.


CORE SAFETY PRINCIPLES

  • Diameter determines weight.
  • Length increases leverage.
  • Curl affects appearance, not structural load.
  • Extensions should not exceed 2mm beyond natural lash length.
  • Fine natural lashes require fine extensions.
  • Mechanical overload leads to traction alopecia.
  • Long-term natural lash health must remain the priority.

Professional lash artistry enhances natural lashes while preserving their biological integrity.

We enhance.
We do not damage.


INFECTION CONTROL & SANITATION PRINCIPLES


SECTION 1: WHY INFECTION CONTROL MATTERS

Eyelash extensions are performed in close proximity to:

  • The conjunctiva
  • The tear duct
  • The lash follicle
  • The eyelid margin

These areas are highly sensitive and vulnerable to contamination.

Improper sanitation can lead to:

  • Conjunctivitis
  • Blepharitis
  • Styes
  • Folliculitis
  • Allergic reactions
  • Cross-contamination between clients

Professional practice requires strict infection control at all times.

Sanitation is not optional.
It is foundational.


SECTION 2: LEVELS OF CLEANING

There are three distinct levels of decontamination:

1. Cleaning

Removal of visible debris, oils, and residue using soap or detergent.

Cleaning does not kill pathogens.

It prepares surfaces and tools for disinfection.


2. Disinfection

Use of an EPA-registered disinfectant to kill most bacteria, viruses, and fungi.

Disinfection requires:

  • Correct dilution (if concentrate)
  • Proper contact time
  • Full surface coverage

Wiping too quickly reduces effectiveness.


3. Sterilization

Complete elimination of all microbial life, including spores.

Sterilization typically requires an autoclave.

Not all states require sterilization for tweezers, but if used, it must follow manufacturer and regulatory guidelines.


SECTION 3: HAND HYGIENE

Proper hand hygiene is the single most effective method to prevent transmission of pathogens.

Hands must be washed:

  • Before every client
  • After every client
  • After glove removal
  • After touching potentially contaminated surfaces

Handwashing requires:

  • Soap and running water
  • Minimum 20 seconds
  • Friction across palms, backs of hands, between fingers, and under nails
  • Thorough drying

Hand sanitizer may supplement but does not replace washing when visibly soiled.


SECTION 4: TOOL SANITATION

Reusable tools such as tweezers must undergo:

  1. Cleaning (remove debris)
  2. Disinfection (EPA-approved solution)
  3. Drying
  4. Proper storage in clean container

Improperly sanitized tools may transfer:

  • Bacteria
  • Fungal organisms
  • Viral particles

Single-use items (eye pads, micro-brushes, tape) must never be reused.


SECTION 5: WORKSPACE SANITATION

All surfaces must be disinfected between clients, including:

  • Lash bed
  • Pillow covers
  • Work trays
  • Tweezers surface area
  • Light handles
  • Door handles

Disposable coverings must be replaced.

Cross-contamination often occurs from overlooked surfaces.

Professional environments require consistent sanitation discipline.


SECTION 6: PERSONAL PROTECTIVE EQUIPMENT (PPE)

PPE may include:

  • Gloves
  • Mask
  • Eye protection

Gloves are required when:

  • Handling contaminated materials
  • Cleaning tools
  • Exposure to bodily fluids is possible

Masks help reduce inhalation of adhesive fumes and prevent respiratory droplets from spreading.

PPE protects both technician and client.


SECTION 7: BLOODBORNE PATHOGEN AWARENESS

While lash services are non-invasive, accidental exposure can occur through:

  • Broken skin
  • Cuticles
  • Abrasions
  • Improper disposal of sharp objects

Bloodborne pathogens include:

  • Hepatitis B
  • Hepatitis C
  • HIV

Universal precautions must be followed at all times, meaning every client is treated as potentially infectious.

Prevention includes:

  • Gloves
  • Proper disposal
  • Avoiding direct contact with bodily fluids
  • Proper hand hygiene

SECTION 8: VENTILATION

Adhesive fumes and airborne particles require adequate airflow.

Proper ventilation:

  • Reduces respiratory irritation
  • Protects technician over long-term exposure
  • Improves client comfort

Air circulation should not blow directly into the client’s eyes but should move fumes away from breathing zones.


SECTION 9: CLIENT HEALTH SCREENING

Clients with active infections or inflammation must not receive services.

Contraindications include:

  • Conjunctivitis
  • Blepharitis
  • Styes
  • Recent eye surgery
  • Severe allergies

Performing services under these conditions increases risk of complication and liability.

When in doubt, postpone service.


CORE SANITATION PRINCIPLES

  • Clean before disinfecting.
  • Follow proper contact time.
  • Wash hands consistently.
  • Disinfect tools between every client.
  • Replace disposable items.
  • Maintain professional workspace hygiene.
  • Follow universal precautions.

Infection control protects:

The client’s vision.
The technician’s license.
The integrity of the profession.