LBA Written Text Desk

Written-first. Consent-first. Human accountable.

Ask LBA once. Get your question routed clearly.

This desk gives prospective students, current students, graduates, employers, educators, and workforce partners one private website pathway for a documented follow-up request. Technology helps organize the request; a person remains accountable for substantive guidance.

Ask LBA for written follow-up

Use this private routing form for program, cost, schedule, document, workforce-partner, or school-to-school questions. A trained person reviews substantive replies. Do not submit Social Security numbers, payment-card data, medical details, immigration records, or confidential student documents here.

Need to text the current LBA line now? Text 502-625-5531. Google Voice remains a human-operated one-to-one channel; this website form creates a documented follow-up request.

This form does not enroll a student, reserve a seat or appointment, create a contract, guarantee licensure or employment, or replace current written school documents and applicable law. Marketing consent is not requested by this form.

What this system will and will not do

  • It will preserve a written request, record request-specific SMS consent when voluntarily given, route the topic, and keep a private review trail.
  • It will not send cold or bulk texts, scrape phone numbers, promise enrollment or outcomes, or automatically issue substantive school guidance without human review.
  • Google Voice remains human-operated: the current 502-625-5531 line is available for one-to-one texting, but LBA does not use scripts to automate Google Voice.
  • Protected records stay in protected routes: do not upload or paste Social Security numbers, payment-card data, medical details, immigration records, or confidential student documents here.